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PRIVACY POLICY

Last updated: 9 November 2026

1. About This Policy

This policy explains what personal data UGrowth Consultancy LLP collects through training.ugrowthconsultancy.com, why we collect it, who we share it with and what you can do about it. It is written to meet the Digital Personal Data Protection Act, 2023, the rules made under it, and the Information Technology Act, 2000 and its rules. Under that law, we are the Data Fiduciary for your data and you are the Data Principal.

Registered office: Flat 803, Building 7A, MHADA Fortune CHS Ltd, Aurobindo Marg, Versova, Lokhandwala Circle, Andheri (W), Mumbai 400053.

2. What We Collect

Data you give us in forms:

  • name, email address and phone number
  • your website or LinkedIn profile, and your state
  • answers to the Practice Health Scorecard statements
  • answers to application questions, such as what you sell, who you sell to, your practice revenue band and what you want to change
  • your answer to the budget question in the application
  • anything you write to us by email or share on a call

Data collected automatically:

  • cookies and similar technology (section 12)
  • pages visited, time on page, device, browser and approximate location from your IP address, through Cloudflare's cookie-free visit counts and Google Analytics
  • hidden attribution fields in our forms that record how you reached us, such as the ad, campaign, source website or link you clicked

Recordings. We may record Practice Review Calls, programme sessions and live briefings. We will tell you at the start of any call or session that is being recorded. Recordings may show your name, face, voice and what you say.

3. Why We Use It

  • to send you the guide you asked for and calculate your scorecard result
  • to review your application and decide whether to invite you to a Practice Review Call
  • to deliver the briefing and the Practice Engine programme, and run the members area
  • to send you emails: the guide, lessons, invitations, episode notes and offers
  • to understand how people use the site and improve it
  • to measure and run our advertising, including showing ads to people who visited the site
  • to keep records required by law and to protect our rights

We do not sell your personal data.

4. Consent and Your Right to Withdraw It

We process your data on the basis of your consent. When you tick the consent box on a form and submit it, you agree to us using your data for the purposes stated on that form and in this policy. Where we process data for legitimate uses the law allows without consent, such as keeping payment records required by tax law, we do so only to that extent.

You can withdraw your consent at any time by writing to [email protected]. Withdrawing is as easy as giving consent. Once you withdraw, we will stop processing your data for that purpose and ask our tools to do the same, unless the law requires us to keep it. Withdrawal does not affect what we did before it.

5. Emails and Unsubscribing

When you download the guide or take the scorecard, you join our email list. Every email has an unsubscribe link. Click it and you will stop receiving marketing emails. We may still write to you about a briefing you paid for or a programme you are in. We may send a WhatsApp or SMS message about a call you booked; reply STOP to end these.

6. Who We Share It With

We share data only with service providers who help us run the site and our programmes, and only as much as they need. They include:

  • our web hosting provider, whose servers run this site and store what you submit in our forms
  • our own client desk, where our team records and follows up enquiries and applications
  • Cloudflare, which delivers the site, protects it from attacks and counts visits without using cookies
  • Google Fonts, which supplies the typeface the site uses; your browser fetches it from Google, which sees your IP address
  • Google Maps, for the map on our contact page, which loads only if you accept non-essential cookies
  • Google Analytics, for site analytics, which loads only if you accept analytics cookies
  • a video meeting tool for calls and sessions, for example Google Meet or Zoom
  • our email providers, which send the guide and confirmation emails and hold our mailboxes and files

We may also share data with our professional advisers, or with authorities where the law requires it.

7. Where Your Data Is Stored

Many of these tools store data on servers outside India, including in the United States and Europe. The law allows this except to countries the Government of India restricts.

8. How Long We Keep It

  • Application answers: 24 months from the date you apply, then deleted or anonymised
  • Scorecard answers and email list details: until you unsubscribe or ask us to delete them, then removed within 30 days
  • Programme client records: for the programme term plus 3 years
  • Call and session recordings: 12 months, unless used inside the members area for the programme term
  • Analytics: according to each tool's default settings, for example 14 months for Google Analytics

9. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • access: ask for a summary of the data we hold about you and who we have shared it with
  • correction: ask us to correct, complete or update your data
  • erasure: ask us to delete your data, where we no longer need it or you withdraw consent
  • grievance redressal: complain to us and get a response
  • nomination: name another person to exercise these rights if you die or become unable to

To use any right, email [email protected] from the address we hold, with the subject "Data request". We may ask you to confirm who you are. We will reply within 30 days.

10. Grievance Officer

If you have a complaint about how we handle your data, contact our Grievance Officer:

Name: Arjun Kulshrestha
Email: [email protected]
Address: 503, iThum Heights, A-16, Sector 62, Noida 201309

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

11. Children

The site and our programmes are for adults running a business. We do not knowingly collect data from anyone under 18. If you think a child has given us data, tell us and we will delete it.

12. Cookies and How to Refuse Them

Cookies are small files your browser stores. We use:

  • necessary cookies to make forms, payments and the members area work
  • analytics cookies from Google Analytics to understand site use
  • embedded content cookies from Google Maps on our contact page

When you first visit, a banner lets you accept or refuse non-necessary cookies (our own cookie-consent bar, which supports Google consent mode). You can change your choice from the "Cookie settings" link in the footer. You can also block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on. Blocking necessary cookies may stop forms from working.

13. Security

We use reasonable security measures: password-protected accounts, limited staff access, two-step login on our tools where available and encrypted connections on the site. No system is fully secure. If a breach affects your data, we will inform you and the Data Protection Board of India as the law requires.

14. Changes to This Policy

We may update this policy. The date at the top shows the latest version. If we make a significant change, we will tell people on our email list.

15. Contact

UGrowth Consultancy LLP
Email: [email protected]
Phone: +91 98107 66280
Working office: 503, iThum Heights, A-16, Sector 62, Noida 201309